Fissionsoft

Why Choose Us

E-Service Charge

Are you looking for an effective way to manage your organization’s complex cost structures? Tired of dealing with complicated, non-transparent cost allocation processes that cause constant headaches?

Introducing E-Service Charge, a system designed to revolutionize cost management within your organization—making it simpler, more convenient, and more accurate than ever before. With seamless integration to existing ERP systems, E-Service Charge automatically retrieves monthly expense data from all departments and transforms it into a reliable foundation for intelligent cost calculation and allocation.

E-Service Charge goes beyond basic monthly cost allocation and annual planning. It also supports comprehensive revenue and service charge management, offering high flexibility in cost allocation across multiple scenarios, including:

  • Monthly Cost Allocation

    Accurately calculate and allocate monthly expenses for each department with precision and transparency.

  • Annual Cost Allocation Planning

    Plan cost allocation in advance to gain a clear overview and manage budgets for the upcoming year more effectively.

  • Flexible Allocation Models:

    • Proportional Allocation
      Allocate costs based on predefined criteria such as workload volume, weighting factors, or number of employees.

    • Fixed Allocation
      Assign fixed cost amounts directly to specific departments or customers as defined.

  • Internal Cost Charging
    Precisely allocate and charge costs across departments within the same organization.

  • External Customer Charging
    Supports cost and revenue calculation for billing external customers, including structured service charge approval workflows that allow customers to review and accept charges before billing.

  • Accrue for Future Charging
    Allocate and retain certain costs within a department for future charging, enabling more thoughtful and strategic financial planning.

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Feature

  • Seamless ERP Integration
    Easily retrieve expense data from your existing ERP systems, reducing errors caused by duplicate data entry.

  • Intelligent Cost Allocation Engine
    Define flexible cost allocation criteria and models tailored to your organizational structure. The system automatically calculates and allocates costs based on user-defined methods, including proportional allocation and fixed allocation, supporting both monthly and annual cost management.

  • Comprehensive Service Charge Revenue Management
    Supports both internal and external charging with a transparent service charge management process that ensures full traceability.

  • Customer Service Charge Review & Approval Workflow
    Enables customers to participate in the decision-making process, ensuring fair, transparent, and widely accepted service charge billing.

  • Automated Service Charge-to-Invoice Integration
    Once service charges are approved, the system automatically transfers the data to your invoicing system for fast, accurate accounting.

  • Reports & Actionable Insights
    Easily access summary reports on cost allocation and service charge revenue, providing a clear financial overview and valuable insights for performance improvement.

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Benefit

  • Enhanced Allocation Flexibility
    Supports a wide variety of cost allocation models to meet the diverse needs of different organizations.

  • Improved Transparency and Accuracy
    Every step of cost allocation and billing is fully traceable, reducing ambiguity and minimizing errors.

  • Reduced Workload and Time Savings
    Automation significantly reduces manual effort, allowing your teams to focus on higher-value tasks.

  • Stronger Customer Relationships
    A collaborative service charge review process builds trust and increases customer satisfaction.

  • Improved Financial Planning
    Annual cost allocation planning and flexible allocation models enable more accurate forecasting and effective budget management.

  • Elevated Management Capabilities
    Structured and reliable financial data empowers executives to make confident, data-driven decisions.